FAQ

Order Dates
  • Orders are due by the 1st and 3rd Mondays of each month.
  • Should your order be placed after these cut-off dates, your order will be included in the next shipping cycle.

Shipping Information

  • We ship via UPS or USPS priority mail.
  • A shipping tracking number will be sent to you.
  • For federal holiday/long weekends, your order will be shipped on the 1st business day after the holiday.
  • Starting April of 2022, we cannot ship to Alaska, Hawaii, or internationally.

Refund Policy

  • While we welcome your feedback on our products, we do not offer returns, refunds, or exchanges.
  • Please note that we cannot be held liable for orders damaged or delayed during shipment by UPS or USPS.
  • If you have any questions, please feel free to email us at susiebglutenfree@gmail prior to placing an order.

 Subscription Policy

  • Subscriptions may auto-renew at the end of their duration. You may change or cancel your subscription at any time by emailing us at susiebglutenfree@gmail.com